ADMN O 24R - Senior Operations Analyst

A dynamic role for a skilled analyst with excellent research and communication skills

The Ministry of Social Development & Poverty Reduction focuses on reducing poverty, creating opportunities, and increasing inclusion. The ministry provides strategic leadership and quality services that empower British Columbians to share in the province’s prosperity, with a vision to participate fully in their community and to reach their full potential. To help those in need find and maintain employment, the Employment and Labour Market Services Division works with contracted service providers to provide job search resources, employment planning, skills assessment, training, work experience and more.

The Sr. Operations Analyst works in a dynamic, results oriented environment with frequently changing issues and priorities and must be able to respond promptly and effectively to address a wide variety of service delivery issues. This includes providing advice and expertise to ensure that appropriate systems and procedures are developed to support an effective service delivery structure throughout the province.

Job Requirements:

• Post secondary degree in a related field (such as public or business administration, social sciences or commerce), and two years (2) *related experience; OR
• Post secondary diploma in a related field (such as public or business administration, social sciences or commerce), and four years (4) *related experience; OR
• A certificate in a related field (such as public or business administration, and five years (5) *related experience; OR
• An equivalent combination of post-secondary education and *related experience may be considered.

*Related experience must include:

• Experience working in a contract administration environment ensuring contract deliverables are achieved.
• Experience managing multiple projects and competing priorities.
• Experience preparing and presenting briefing and decision notes.
• Experience leading projects, taken from concept to implementation and completion.
• Experience working within teams or independently on a variety of projects.

Preference may be given to applicants with the following:

• Experience with Employment Services in a Social Sector.

For questions regarding this position, please contact Claire.Campbell@gov.bc.ca.

About this Position:
There is currently one (1) permanent opportunity, and one (1) temporary opportunity to September 13, 2025. A permanent appointment may result from this temporary appointment.
An eligibility list may be established to fill future temporary and permanent vacancies.

Remote work is allowed, this position can work up to full time from their home in British Columbia subject to an approved telework agreement.
This position can be based in any Ministry of Social Development & Poverty Reduction office. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.

With over 200 different occupations available in 280 communities across the province, we offer exciting opportunities for your career. Come be a part of the BC Public Service, a Top 100 Employer that embraces diversity, health and career growth. For more information, please see What We Offer.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible.

Additional Information:
A Criminal Record Check (CRC) will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.