Technical Architect/Team Lead - MS365, SharePoint & MS Teams

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

Our technology team, BDO Digital, brings 20+ years of experience providing end-to-end technology and modern workplace solutions in data & AI, cloud & cyber, and business & customer-facing applications. Our team is expanding our data-driven services from coast-to-coast and beyond, to help our clients adapt, adopt, and grow.

BDO Digital's Modern Workplace practice is looking for Technical Architect/Team Lead to join our team with a focus on Microsoft 365, SharePoint, and MS Teams. You will own the following responsibilities:

Talent:

• Help to shape the direction of the team aligned with core values, mission and vision; and interview and hire new talent to fit the vision.

• Coach, mentor, and manage team members to ensure they have the skills, experience and capacity required to provide service delivery excellence to clients.

• Stay current with the latest Microsoft technology developments , incorporating new technologies and tools into the development process as appropriate.

• Share knowledge and best practices within the team.

Growth:

• Work closely with Proposals team to review RFIs/RFPs and prepare responses including the technical solution/estimations.

• Work closely with the practice leadership team to participate in pre-sales activities, including but not limited to preparation of SOWs, POCs, estimates and proposals, as well as authoring whitepapers/articles etc. to help build our brand.

Engagements:

• Work closely with senior architects to design, review and develop robust, efficient, and maintainable solutions, ensuring adherence to practice standards and best practices.

• Providing architecture and design guidance and managing project teams on multiple client engagements in diverse Microsoft technologies (ex. M365, Microsoft Viva, SharePoint, MS Teams), ensuring that all milestones and deliverables are met on time and on budget.

• Be accountable for the end-to-end delivery of solutions, ensuring that they meet or exceed business requirements, technical specifications, and quality standards.

• Develop and maintain documentation of solution designs, development and deployment processes, and best practices.

• Work closely with project managers to provide periodic update about project execution, highlighting risks when arise, and facilitate the communication with client teams and BDO team.

• Collaborate with cross-functional teams, including infrastructure, security, and operations, to ensure seamless integration and deployment of solutions.

• Collaborate with stakeholders to gather and analyze requirements, translating them into technical specifications.

• Engage directly with clients and drive the implementation / operations and successful end user experience of data solutions.

• Acting as a customer escalation contact as required and providing management and guidance related to the resolution of customer satisfaction concerns.

• Building deeper relationships with clients and assisting in expanding the engagement footprint when the opportunity presents itself.

How do we define success for your role?

• You demonstrate BDO's core values through all aspect of your work: Integrity, Respect and Collaboration

• You understand your client’s industry, challenges, and opportunities; clients describe you as

• positive, professional, and delivering high-quality work

• You identify, recommend, and are focused on effective service delivery to your clients

• You share in an inclusive and engaging work environment that develops, retains & attracts

• talent

• You actively participate in the adoption of digital tools and strategies to drive an innovative

• workplace

• You grow your expertise through learning and professional development.

Your experience and education

• Bachelor's degree in Computer Science, Engineering, or a related field.

• A minimum of 5 years of experience in software development, with a strong focus on Microsoft 365, SharePoint, and MS Teams.

• Deep understanding of SharePoint Online, SharePoint administration, Graph API, Azure Service Principals, SPFx and PNP.

• Deep understanding of MS Teams, Teams administration and policies.

• Experience with performing migration activities to SharePoint Online, OneDrive and MS Teams. Including but not limited to on-premises SharePoint servers, file servers, tenant to tenant migrations.

• Good understanding and hands-on implementation of integration solutions with external systems using REST/SOAP APIs, Excel imports/exports and service bus.

• Good understanding and hands-on Microsoft Purview features (ex. Retention, Sensitivity, DLP, etc.)

• Good understanding of Azure services including but not limited to Azure Functions, Azure Service Bus, Azure Storage and Azure SQL.

• Proficiency in programming languages, such as C#, TypeScript, ReactJS and PowerShell.

• Excellent problem-solving, critical-thinking, and communication skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.

• Excellent in multi-tasking and time management skills with the ability to manage multiple projects involving a variety of resources with defined deadlines/schedules

• Strong attention to the quality of work delivered (attention to detail)

• Able to adapt quickly to changing client requirements

• Excellent customer-facing, communication, and presentation skills with the ability to work with different levels of the organization

Why BDO?

Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2024. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.

Our firm is committed to providing an environment where you can be successful in the following ways:

• We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.

• We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.

• We support your achievement of personal goals outside of the office and making an impact on your community.

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.

Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.

To explore other opportunities at BDO, check out our careers page.