Director, Talent and Engagement

LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.

Consistently named one of Canada's Best Employers by Forbes, LifeLabs has also been recognized for having an award-winning Mental Health Program from Benefits Canada. The passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust. Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of empowering a healthier you.

Reports to: VP, Human Resources and Talent

Purpose of the Role:
The Director, Talent and Engagement position is a critical leadership position that is accountable for providing strategic direction and designing and leading an integrated talent and engagement strategy including talent, succession, performance, leadership, learning, employee engagement and culture that supports and accelerates LifeLabs’ business transformation plan and strategic plan. For optimum success in this role, business acumen, a strategic mindset, well-honed execution skills, strong collaboration and a passion for developing talent will be essential.

The role will report into the VP, Human Resources on talent, learning and development, with a dotted line to the VP, Culture, Communications and Engagement for the culture and engagement portfolio.

Accountabilities:

• Design, develop and lead an integrated talent strategy that delivers against LifeLabs’ talent needs now and for the future and supports the acceleration of LifeLabs’ transformation.
• Create and execute best-in-class talent strategies and programs in the areas of talent review, succession and workforce planning, performance management, leadership development and employee learning and development that build bench strength, enhance leadership capability and increase our ability to attract and retain top talent.
• Collaborate with HR and business leaders to ensure leadership development programs/ experiences are aligned with the broader HR strategy, regulatory requirements, and business priorities.
• Create and execute best-in-class engagement and culture strategies and initiatives aligning to the organization’s strategic plan, vision, purpose and values.
• Collaborate with HR Business Partners to support leaders in building robust talent, engagement and leadership development programs.
• Develop organization-wide learning strategy and governance. Partner with the HR Technology leader to develop a learning technology plan integrated with the overall HR Technology Roadmap.
• Drive the design and development of learning curriculum, programs and experiences and/or exploration of external partners, subject matter experts and available solutions.
• Implement and deliver on the continuous listening program, including the employee engagement surveys (annual eNPS and pulse surveys).
• Deliver on a recognition program that aligns with the overall culture and engagement strategy.
• Champion new ways of working and engage and optimize for different talent segments through a digital mindset.
• Partner closely with our LifeLabs Diversity, Equity and Inclusion leader to ensure DEI is embedded in all leadership, learning and talent program development.
• Lead, develop, coach and engage a team of talent, performance, culture, engagement and learning professionals.

Minimum Hiring Requirements:

• Bachelor’s degree or equivalent in Business, Human Resources, Organizational Behaviour or related field.
• Minimum 8 years of experience working within an HR function, leading the development of talent strategy and implementing talent reviews, succession planning, performance management, leadership development and learning and development.
• In-depth knowledge of current talent, leadership, performance and learning practices.
• Proven ability to understand business needs and translate to effective and impactful talent and development programming to support company transformation, including enhancement of leadership competencies.
• End to end experience leading a development program from ideation to requirements identification, business case development, budgeting, content development, vendor selection, implementation and evaluation.
• Demonstrated ability as a collaborative and trusted partner to help drive the talent, culture and engagement agenda.
• Excellent facilitation skills and experience with training delivery.
• Exceptional senior stakeholder management skills and an ability to build and maintain a strong network with colleagues, sponsors and stakeholders.
• Well-developed prioritization, time management and multi-tasking skills.
• Strong problem solving and decision-making skills.
• Experience leading, engaging and developing a team.
• Experience developing and executing product strategies and go-to-market activities.
• Experience with developing product operations frameworks, dashboards, and processes
• Evidence of effective stakeholder engagement.
• Knowledge of design thinking and product lifecycle management methodologies.
• Strong track record of collaboration.
• Experience developing business cases.
• Proven and self-motivated performer who can manage multiple and evolving business priorities.
• Excellent written/verbal communication, analytical, organizational and interpersonal skills.
• Proficiency in critical thinking and problem solving.

This is a hybrid role.

Hiring Range: 126,600 - 161,400

The hiring range has been established, however, the final salary recommendation will be determined based off the level of experience, education requirement, external market conditions and internal equity.

In this position, you will be eligible for Lifelabs annual bonus.

Employee Benefits:

In this position, you will be eligible to participate LifeLabs’ group benefits plan which is available to LifeLabs employees in accordance with the terms and conditions of those plans.

Retirement Savings Plan:

The LifeLabs plans provide members with an easy way to save for retirement. By participating in the plan, you receive contributions made to your account on your behalf from LifeLabs.

Vacation Entitlement:

In this position, you will be entitled to vacation. We promote a healthy work-life balance and expect your full vacation to be taken each year.

Employee Wellness:

LifeLabs offers an award-winning Wellness Program focused on supporting your total health and well-being under our physical, emotional, and financial wellness pillars. We have been recognized in the industry for our focus on mental health supports.

Employee Giving program:

Designed to support any employee who donates, fundraises or volunteers for a Canadian Registered Charity or Non-Profit Organization.

In addition, LifeLabs offers professional development and membership reimbursement, access to preferred rates and discount programs - WorkPerks, Home and Auto Insurance, Costco Membership, etc. - and Optional Health-related Benefits.

We are committed to the ongoing development of our diversity, equity, and inclusion (DEI) program and have taken steps to strengthen our commitment to our team members and customers, to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.

At LifeLabs, we know that we are Stronger Together and that we will benefit from the unique perspectives and experiences that each team member offers.

Make a difference - join the LifeLabs team today!

At LifeLabs, we strive to create an inclusive and equitable workplace where our team members and the communities we serve feel accepted, valued, and respected.

In accordance with LifeLabs’ Accessibility Policy, the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.

Vaccinations are highly encouraged at LifeLabs’. Vaccinations may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be fully vaccinated with the current Government approved COVID-19 vaccinations.