Bakery Assistant Department Manager

Duties and Responsibilities:

• Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience.

• To take an active role in directing the production, merchandising and ordering of raw materials for the In Store Bakery department;
• To direct and supervise department staff in the absence of the Bakery Manager;
• To assist in the training of all new employees;
• To be responsible for the opening and/or closing functions of the department;
• To be effective in determining priorities and delegating work to department staff;

• To maintain a well-organized production area, backroom area and retail floor;

• To assist in ordering and merchandising of commercial bread;

• To assist in ordering, receiving and managing inventory;

• To adhere to the “Recipe for Success” In Store Bakery Program;
• Other duties, as assigned.

The Ideal Candidate Would Possess:

• Exceptional customer service skills

• Flexibility to work a variety of hours which include days, evenings, nights and weekends;

• Minimum 4-5 years’ previous work experience, either as a qualified Baker or Decorator in a retail environment;

• Excellent communication and interpersonal skills;

• Some managerial experience a definite asset.