11985 - Network Technician

Department
Information Systems and Technology
Employment Type
Temporary
Time Type
Full-Time
Hiring Range
$52,874 - $72,481
Job Category
IT

Term: 2 Years

The focus of this contract is to work on our campus access control project, you will be working with full time staff to replace existing access control and to install net new access control across most of our buildings on all our campuses.

In general, the IST network services infrastructure team is responsible for providing high-quality, reliable transmission-systems infrastructure for the campus network and its voice, data, and security/surveillance services. Each person participates in a progressive range of activities encompassing the installation, maintenance, and design of cabling media, telecommunication rooms and physical security systems. This position is performed on campus.

Filing 2 vacancies for this role

Responsibilities

• Installation, testing, maintenance, and removal of cabling inaccordance with established vendor, industry, and UW standards
• Installation, troubleshooting, maintenance of hardware as per work-order specifications
• Documentation of installation and repair work for billing management
• Contribute to the planning and design of installation work
• Install and maintain security/surveillance systems and advise clients on their function and use.
• Install and maintain physical access control systems and advise clients on their function and use.
• Performs hardware diagnostic testing to verify proper installations
• Diagnoses reported problems and determines cause in hardware, software, and or user action and completes repairs appropriately
• Work with vendors to diagnose and resolve problems and co- ordinate and install upgrades to system components

• College degree or equivalent combination of education and/or experience
• 2 or more years’ experience installing, and troubleshooting physical cable distributions (copper and fibre cabling)
• 2 or more years’ experience installing, and troubleshooting access control systems
• 2 or more years’ experience installing, and troubleshooting intrusion detection and video surveillance systems
• Must possess excellent interpersonal, customer service, communication (oral and written), problem solving, analytical, and time management skills
• Outstanding deductive and investigative skills with the ability to identify and diagnose complex, non-intuitive technical problems as well as demonstrated ability to interact with a wide variety of clients under stressful conditions is an asset
• Must be able to document and follow procedures
• Must have excellent customer service skills
• Must have a valid G driver’s license Must be able to lift and carry (up-to 50lbs), work at a desk, and on a ladder

The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within the

Office of Indigenous Relations.

The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at hrhelp@uwaterloo.ca or 519-888-4567, ext. 45935.