Quality Manager

ROLE SUMMARY 

Reporting to the Plant Manager, the Quality Leader ensures the organization, planning, and proper functioning of the laboratory. They ensure that the plant organization and the manufactured products meet the required specifications. They participate in the optimization of the formulas for the existing product ranges and in the development and marketing of new products.  

TASKS AND RESPONSIBILITIES 

• Ensuring the quality of finished products; 

• Planning and performing laboratory tests according to defined frequencies and methods; 

• Implementing and managing the quality management system; 

• Accrediting, creating, transferring, and activating new raw materials and finished products in the Production management system; 

• Preparing and updating the specifications for all raw materials; 

• Monitoring qualitative databases and drafting monthly reports on quality rates; 

• Managing and monitoring nonconformities as well as corrective and preventive actions; 

• Managing the laboratory device calibration program; 

• Planning, participating in, and representing the plant in internal and external quality audits; 

• Defining quality standards and writing the quality manual (specifications, procedures, etc.); 

• Working in cooperation with Production to ensure knowledge and implementation of product quality; 

• Planning, organizing, and carrying out experimental plans for the improvement of finished product formulas; 

• Coordinating preventive and corrective actions to be taken in relation to nonconformities; 

• Solving quality issues and investigating customer feedback in partnership with the Production Coordinator; 

• Ensuring communication with the R&D and Technical departments.